Mispick

Mispick

n. An unexpected, un-ordered ITEM received in error as part of the regular LOAD because of a mistaken selection made at the WAREHOUSE. Compare DISTRIBUTION. See also C&S TAG, PICK, WAREHOUSE.

NOTE: There are two things to realize when you encounter a Mispick:

1. You've now got (and are stuck with) something you didn't ORDER


2. You didn't get something you did ORDER

Look at the CASE itself to see what you've actually got. Look at the description on the C&S TAG to see what's missing. Of course, the TRUCK'S WAYBILL will match the description on the TAG and not the actual ITEM in your hand.

What to do? Well, if the CASE is already MARKED “Mispick”, you can try to go ahead and WORK it. Otherwise, MARK it, and set it aside for the GROCERY MANAGER'S attention, e.g., on his desk in the BACKROOM. Often such items will end up on the NEW ITEMS RACK, to await being CUT-IN. They are virtually never returned to the WAREHOUSE. When you get a Mispick, you just have to live with it.